We guarantee money back refund without question if you are dissatisfied in any way. Notification must be made within 30 calendar days of receipt. Items must be returned in the original condition in which they were received.
We regret we cannot offer a refund once the product has been opened and used.
Our site is aimed at customers who have already purchased and experienced the product, either its use in the case of skincare or color in terms of make up. If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused.
If there is any defect in the product on receipt, once opened, then it may be returned to us for a refund at that time, but please contact our Customer Services staff before returning any items. Items returned without prior authorization will not be accepted.